This study presents important results from EDUCAUSE’s 2020 research on students’ experience with information technology, which included 16,162 undergraduate students from 71 US institutions.
The study includes key findings from our analysis of students’ responses, concrete next steps your institution can take in response to those findings, and opportunities for connecting with peers who are implementing innovative practices in the areas of student success, technology use and environmental preferences, data privacy, online harassment, and accessibility.